Privacy policy

Privacy Policy

At Urbaneedz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history and transaction details
  • IP address and device information
  • Information about your browsing activity on our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraud and enhance website security
  • Send promotional offers, newsletters, and marketing communications (only if you have opted in)

Payment Information

All payments made on our website are processed securely through trusted third-party payment gateways. Urbaneedz does not store your complete credit card, debit card, or banking information on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment gateway providers
  • Shipping and delivery partners
  • Technology and website service providers
  • Legal authorities if required by law

Shopify Services

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's secure servers and databases.

To learn more about how Shopify handles your personal information, please visit: https://privacy.shopify.com/

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Urbaneedz
Email: shopurbaneedz@gmail.com
Address: 3315 Bank Street Beadonpura Karol Bagh, 110005 New Delhi DL, India

By using our website, you consent to the terms outlined in this Privacy Policy.